Wallet answers before lobby access
Clear wallet answers save you from checking the cashier repeatedly. This FAQ explains where DANA, OVO, GoPay, QRIS, virtual account, and bank transfer status appear after you have entered your account. We also explain why the phone number on your account should match the number you use during verification. If a transfer receipt and wallet status do not match, begin with the
account help route beside the cashier rather than opening a game first. That keeps your question tied to the correct account step.
- DANA
- OVO
- GoPay
- QRIS